Pantry volunteers that interact with clients are required to receive Civil Rights Training on an annual basis. If you are a pantry volunteer and would like to function in a role that interacts with clients, please complete that training program as explained below.

The training consists of a series of slides for you to read followed by a short quiz at the end of the program. You must score at least 80% on the quiz to complete the training. Estimated time for completion of the training is 30 minutes.

The training will cover the following topics:

  • Civil Rights Program and Legal Authorities
  • Areas of Compliance
    • Assurances
    • Public Notification Requirements
    • Complaints of Discrimination
    • Civil Rights Training
    • Race and Ethnicity Data Collection
    • Limited English Proficiency (LEP)
    • Disability Compliance
    • Compliance Reviews
    • Resolution of Noncompliance
    • Conflict Resolution
    • Customer Service

To begin the training please Click Here.